Reference

Legal Terms That Govern Your Account

Everything that decides how your 3666det account works sits on this page: the rules you accept when you join, how your wallet is treated, and which regions we can serve.

Eligibility by regionAccount rulesWallet termsVerification stepsLocal law applies
3666det Legal Terms That Govern Your Account
DATA AND ACCESS

How We Handle Your Records

Your account file is small and boring on purpose: the number you registered, your wallet entries, device and login records, and the notes our support team writes after a ticket. That set is what we use to spot a login from an unfamiliar device, to reconcile a Nagad transfer, and to answer you when you ask what happened. We keep records only as long as the purpose needs or the law requires, then clear them.

Cookies and sessions

Session cookies keep you signed in on your phone between visits. Clear them and you'll be asked for your password and OTP again on the next login.

Login and device checks

A new phone or browser triggers a fresh verification code before the account wallet opens, which is why switching devices asks a little more of you.

Retention and deletion

Wallet and account records stay while your account is open and for the period local law requires afterwards. Ask us to delete what we no longer need and we will.

Corrections

Spotted a wrong number or a deposit logged against the wrong wallet reference? Request the correction in writing and we'll reconcile it against your bKash, Rocket or Nagad statement.

POLICY CONTACT

Where to Send Legal Questions

Legal questions deserve a straight answer and a paper trail, so route them properly instead of dropping them into a general chat. Account closures, data requests and disputed wallet entries go to our compliance desk. Match the reference number you quote to the wallet you used, because bKash, Nagad and Rocket each carry a different transaction ID format.

Compliance desk Email us for account closures, disputed wallet entries and anything you want in writing. Include the wallet name and the transaction ID exactly as it appears in your bKash, Nagad or Rocket history.
Account help Locked out, wrong number registered, or OTP not arriving on your phone? Message account help from the number on your profile and we'll walk the reset through with you.
Data requests Want a copy of what we hold, or want it corrected or removed? Send the request from your registered contact so we can match it to your account without exposing anyone else's.

Legal Questions We Get Asked

These are the legal and account-rule questions that come up most from players in Dhaka and across Bangladesh. If yours isn't here, the compliance desk handles the rest in writing.

Access depends on your local law and eligible regions, so check what applies where you live before you join. If we can't serve your area, we'll say so rather than take a deposit we'd have to return.

Ask the compliance desk in writing and we'll reconcile your wallet against your bKash, Nagad or Rocket history first. Any amount left after open checks is settled to you through a payment route we can verify.

Yes, while your account is open and for the period local law requires afterwards. That record is how we match a disputed Nagad or Rocket transfer, so we can't delete it the moment you ask.

Only where a payment rail or a legal obligation requires it, and only the minimum needed. We don't sell account details, and we won't hand your file to a third party for their own marketing.

Message the compliance desk and quote the section you're reading. Terms about wallets, verification and account closure are answered in writing so you keep a copy of what we said.

They can, and the updated wording appears on this page with the date it takes effect. Keep an eye on it after a deposit; we don't rewrite rules quietly and leave you guessing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.