Reference

Privacy Policy for Your 3666det Account

We collect only what your account, wallet and device need to work, and this page sets out exactly what that means when you deposit with bKash, Nagad or Rocket. Eligibility and data handling follow your local law and eligible regions.

Wallet references explainedCookie choices you controlDevice and login recordsAsk us to correct your data
3666det Privacy Policy for Your 3666det Account
PRIVACY CONTACT

Where to Send a Privacy Request

Two routes reach the people who can act on a privacy request. In-account chat suits anything urgent, such as a deposit the lobby has not picked up yet, because the agent can see your reference while you type. Email suits a written request you want to keep, like a correction or a copy of your records. Both routes start with a check that the account is yours.

Help tab in your account Sign in, open the help tab and type your question. Chat is the quickest path for anything tied to a live deposit, since an agent can pull the bKash or Nagad reference while you wait.
Privacy email route For a copy of your records or a correction, email the privacy desk with the phone number on your account. Email suits longer requests where you want a written trail to keep.
Request from your profile Your profile page carries a request button for downloading account data. It logs the ask against your account ID, so nothing slips between support shifts.
DATA HANDLING

How We Handle and Keep Data

Handling data is a process, not a promise, so here is how ours runs. Your password is hashed the moment you set it, and a new device has to clear an OTP before it reaches the lobby. Payment references from bKash, Nagad and Rocket sit apart from your game history, which limits what any single screen can display. Retention follows a timer rather than memory.

Passwords and OTP login

We store passwords as salted hashes, so nobody on our side can read yours. A login from a new device asks for an OTP sent to your registered number before the session opens.

Cookies we set

Session cookies keep you signed in on your own phone, and a separate cookie remembers your language choice. You can clear both in browser settings, though the session cookie is what keeps login smooth.

How long records stay

Transaction references stay for the period accounting rules require. Bet slips and game rounds are held while a dispute is still possible. Once that window closes, the record is deleted rather than archived.

Who can see your data

Support agents see your account and payment references when you ask them to look. Access is logged, and a supervisor checks any request that touches a batch of accounts at once.

Privacy Questions You Ask Us

Most of what you ask about comes down to three things: what we hold, who else sees it, and how to get it changed or removed. The short answers below are written the way our support team gives them on chat. If yours is not here, send it by email and it goes on the list we actually answer.

Your name, phone number, the wallet number you pay from, plus device and login records. Bet slips and game rounds are stored against your account ID rather than your name.

Yes. Send the request from the button on your profile page, or email the privacy inbox with the phone number on the account. We reply once we have confirmed it is you.

Only the reference needed to confirm a bKash, Nagad, Rocket, Upay or bank transfer. Providers do not receive your password, your bet history or your game rounds.

Switch off offers in your profile notification settings, or tell support chat. Transaction and login notices still reach you, because those are account messages rather than marketing.

Login and profile details are removed. Payment references and bet slips stay until the accounting window ends, and that window depends on your local law and eligible regions.

No. Rules differ by country, so what we may collect and how long we hold it depends on your local law and eligible regions. Where a local rule differs, it wins.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.